Sales killers - those things we do, no matter how big or small, that make the customer walk or keep us from closing the sale. We pay a lot for crappy service everywhere - malls, department stores, auto dealerships, you name it. This program, suitable for any retail business, is designed to increase your closing ratio and increase customer loyalty. Price is not the issue - experience is.
Sales killers, one of Shane's many sales secrets.
What do seminar participants say?
I have the foundation to start my career.
Extremely useful…wish our whole store could have been here
Excellent content! So beautifully delivered.
Kept me captivated and engaged.
Amazing and useful information.
“One veteran store manager told us that, ‘Shane puts a mirror in our face—shows us what we are—then gives us ways to be what we need to be!’ And, a young sales associate said, ‘Shane surprised me! He gave me several thoughts that I know will not only improve my sales but also my life!’…Thanks Shane for living up to your reputation and sending everyone (including us) home with enthusiasm for their opportunities and new ideas for successful selling!”
"Shane Decker's Ex-Sell-Ence sales academy has completely changed my business.…I trained my sales staff using Shane's Ex-Sell-ence DVDs, and when the store owner saw how much more effective the sales staff was, she asked me to take over as manager of the business. By following Shane's advice and instilling his sales mindset in my staff, I have watched closing ratios increase every month, and I have seen our gross sales rise to 120% of our best year. At Shane's suggestion, we have stopped discounting, and have raised our margins by 50%. I am now looking at over a 30% annual growth in the company, and none of that would have happened without Shane or his program."
SPEAKING ENGAGEMENTS
1985: Texas Jewelers Association
1988: Jewelcor
1989: Jewelcor, AGS Hawaii, RJO in North Carolina, Massachusetts, and Washington Jewelers.
1990: Minnesota Jewelers, Leading Jewelers in Iowa, Southeastern Buying Group, New York Jewelers, Inner-Rocky Mountain Jewelers, Gordon Brothers VIP Convention, and AGS Northwest Pacific Guild.
1991: Oklahoma, Florida and Arkansas Jewelers, Jewelers International Showcase, and JCK in Las Vegas.
1992: Virginia and New Jersey Jewelers, Northwest Travelers, Southern Jewelry Travelers Association in Atlanta, and JCK in Las Vegas.
1993: Pacific Jewelry Show in San Francisco, Nebraska and Missouri Jewelers, and JCK in Las Vegas.
1994: Jewelers of America in New York, DA Show, and JCK in Las Vegas. u 1995: Mid-America Jewelers, South Eastern Jewelers in Charlotte, NC, JA Center for Business Studies, Minnesota, Boston, and South Carolina Jewelers, Gem-fest Northwest, Jewelers of America in New York, and JCK in Las Vegas u 1996: Jewelers of America in New York, Arizona and Pennsylvania, and JCK in Las Vegas.
1997: Jewelers of America Las Vegas, JCK Las Vegas, Mid-America Show Ohio, Tennessee and Atlanta Jewelers, and a national seminar in Las Vegas.
1998: IJO in Palm Springs, Atlanta, Wisconsin, Michigan, New Jersey, and Illinois Jewelers, the Diamond Promotion Service “Best of the Best” series, Louisiana and Pennsylvania Jewelers, London Jewelers, Ireland Jewelers, Mid-America Show in Ohio, Hearts on Fire University in Las Vegas, and JCK Las Vegas.
1999: Independent Jewelers Organization in Denver, Wisconsin Jewelers, AGS Conclave in New Orleans, Louisiana Jewelers Association, part II, Tri-State Jewelers in Oklahoma, Jewelers of America in New York, JCK in Las Vegas, Hearts on Fire University in Las Vegas, and the Diamond Promotion Service Seminar Part II.
2000: JCK in Orlando, IJO in California, AGS Conclave in Pennsylvania, Missouri Jewelers, JCK in Las Vegas, Atlanta Jewelers, Mid-America in Ohio, JEF 1 Group, Professional Jeweler in Las Vegas, and Hearts on Fire University in Las Vegas. u 2001: Jewelers of America in New York, IJO in Georgia, AGS Conclave in Tennessee, Michigan Jewelers, Hearts on Fire University in Las Vegas, and Wisconsin Jewelers.
2002: IJO in Texas, Michigan Jewelers, AGS in British Columbia, JCK in Las Vegas, Atlanta Jewelers, the Mid-America Show in Ohio, Hearts on Fire University in Las Vegas, and California Jewelers.
2003: IJO in Washington, D.C., Nebraska State Jewelers convention, AGS Wisconsin Guild in Madison, AGS Conclave in Texas, JCK in Las Vegas, Leading Jewelers Group in California, Atlanta Jewelers Convention, Mid-America Show in Ohio, Louisiana Jewelers Convention, Hearts on Fire University in Las Vegas, and California Jewelers.
2004: Missouri Jewelers AGS Guild, IJO in Palm Springs, New Jersey Jewelers, Minnesota Jewelers, AGS Guild, AGS Conclave in Atlanta Georgia, JCK in Las Vegas, Leading Jewelers in New Port Beach, California, The Mid-America Show in Ohio, New South Jewelers Market in North Carolina, Pennsylvania Jewelers Association, Inter-Mountain Jewelers Association in UT, Hearts on Fire University in Las Vegas, and Virginia Jewelers.
2005: Pacific North West Jewelers, The Movado Group, New Jersey Jewelers, AGS in Hollywood, New Mexico Jewelers, AGS Rocky Mountain Guild, IJO in Boston, Mid-America Show in Ohio, New South Jewelers Market in North Carolina, Intermountain Jewelers Association in UT, Virginia Jewelers, New England Jewelers, Hearts on Fire University in Las Vegas, and AGS Ohio Guild.
2006: IJO in Tampa, Pacific Northwest Jewelers in Seattle, New York AGS Guild, Alabama Jewelers, and JCK in Las Vegas, IJO in Reno, Arkansas Jewelers, MidAmerica in Ohio, Iowa Jewelers, Hearts on Fire University in Las Vegas, and RJO.
2007: RJO in Georgia, JCK in New York, AGS Conclave in Colorado, JCK in Vegas, IJO in Florida, RJO in Missouri, Arkansas Jewelers Association, Pennsylvania Jewelers Association, Hearts on Fire University in Las Vegas, and the Consolidated Jewelers Association in New York.
2008: AGS Conclave, JCK in Las Vegas, IJO in Pennsylvania, JCK in Toronto, JCK in Vancouver, Hearts on Fire University in Las Vegas, Indiana Jewelers Association, Consolidated Jewelers Association in New York, and JCK Live Webinar.
2009: Centurion Show in Tucson, InStore Show in Chicago, JCK in Las Vegas, The Mid-America Show in Ohio, IJO at Forever 10 Boot Camp, Canada Jewelry Show in Toronto, Wisconsin Jewelers Association in Wisconsin, Michigan Jewelers Association, Hearts on Fire University in Las Vegas, Webinar for JCK and JCK in Vancouver.
2010: RJO Show in Savanah, SMART Show in Chicago, JCK in Las Vegas, IJO in Washington DC, Edmonton Jewelry Convention, MidAmerica Show in Columbus, JCK Webinar and Hearts on Fire University in Las Vegas, NV.
2011: SMART Show in Chicago, JCK in Las Vegas, IJO in Nashville, RJO in Indianapolis, MidAmerica Show in Columbus OH, Australia Nationwide Jewelry Convention in Sydney, Hearts on Fire University in Las Vegas, Las Vegas, JCK Webinar and Centurion Show in Tucson, AZ.
2012: RJO in Nashville, SMART Show in Chicago, JCK in Las Vegas, IJO in Minneapolis, Louisianna Jewelers, RJO in Milwaukee, MidAmerica Show in Columbus, Intermountain Jewelers Association in UT, SMART Show in Dallas, Hearts on Fire University in Las Vegas, Las Vegas and JCK Webinar
2013: InStore SMART Show in Chicago, AGS Conclave in Phoenix, JCK in Las Vegas, SJTA Show in Atlanta, IJO Show in Chicago, InStore SMART Show in Dallas, Australian Nationwide Jewellers Assn in Sydney, Intermountain Jewelers in Park City, Madison Jewelry Expo in Madison and 2-day Power Pack Weekend in Colorado Springs and JCK Webinar u 2014: JCK in Tuscon, InStore SMART Show in Chicago, Alabama Jewelers Convention, JCK in Las Vegas, IJO in Boston, Canadian Jewelry Expo in Toronto, Intermountain Jewelers in Park City, Centurion Show in Miami, FL.
2015: Centurion Show in Scottsdale, InStore SMART Show in Chicago, AGS Conclave in New Orleans, JCK in Las Vegas, RJO in St. Louis, Intermountain Jewelers in UT, Wisconsin Jewelers Association in Wisconsin, Centurion Show in Miami
2016: Centurion Show in Scottsdale, AGS Conclave in Wahington D.C., InStore SMART Show in Chicago, JCK in Miami, JCK in Las Vegas, IJO Show in Wahington D.C., Oklahoma Jewelers Association in Oklahoma City, Centurion Show in Miami, FL
2017: RJO in Denver, IJO in Seattle, Atlanta Jewelers, SJO Show in Charlotte, Arkansas Jewelers in Little Rock
